Dekorationsartikel gehören nicht zum Leistungsumfang.
Sprache:
Englisch
21,95 €*
Versandkostenfrei per Post / DHL
Lieferzeit 1-2 Wochen
Kategorien:
Beschreibung
We all want more connection, meaning and ease in our day-to-day lives - less drama and fewer obstacles. Employees want employers to serve them with excellent employee benefits, opportunities for growth, and a positive workplace that's supportive of their wellbeing. Employers want great productivity and results from their service employees. Customers want businesses to serve them with urgency, genuine care and basic common sense, and to provide the solutions they're looking for.
Service internally and externally in the 21st century is about building long-lasting relationships which have a greater long-term impact. So how do you transform an organisation's service culture? It requires everyone to implement small steps for a period of time until they become second nature. This book uncovers the habits you can leverage to improve your effectiveness as a service professional.
Service internally and externally in the 21st century is about building long-lasting relationships which have a greater long-term impact. So how do you transform an organisation's service culture? It requires everyone to implement small steps for a period of time until they become second nature. This book uncovers the habits you can leverage to improve your effectiveness as a service professional.
We all want more connection, meaning and ease in our day-to-day lives - less drama and fewer obstacles. Employees want employers to serve them with excellent employee benefits, opportunities for growth, and a positive workplace that's supportive of their wellbeing. Employers want great productivity and results from their service employees. Customers want businesses to serve them with urgency, genuine care and basic common sense, and to provide the solutions they're looking for.
Service internally and externally in the 21st century is about building long-lasting relationships which have a greater long-term impact. So how do you transform an organisation's service culture? It requires everyone to implement small steps for a period of time until they become second nature. This book uncovers the habits you can leverage to improve your effectiveness as a service professional.
Service internally and externally in the 21st century is about building long-lasting relationships which have a greater long-term impact. So how do you transform an organisation's service culture? It requires everyone to implement small steps for a period of time until they become second nature. This book uncovers the habits you can leverage to improve your effectiveness as a service professional.
Über den Autor
Jaquie Scammell has spent most of her career living at the intersection of employee and customer, observing how the two relate. She is a sought-after speaker, facilitator and coach working with some of the largest global workforces in retail, banking and hospitality, as well as major airports, stadiums and events - from Wembley Stadium in the UK to the Australian Open Grand Slam in Melbourne.Jaquie has managed and advised workforces of all sizes, from small teams to staff of more than 9500, interacting with millions of fans on a daily basis.
Details
Erscheinungsjahr: | 2020 |
---|---|
Fachbereich: | Allgemeines |
Genre: | Importe, Wirtschaft |
Rubrik: | Recht & Wirtschaft |
Medium: | Taschenbuch |
ISBN-13: | 9780648662631 |
ISBN-10: | 0648662632 |
Sprache: | Englisch |
Ausstattung / Beilage: | Paperback |
Einband: | Kartoniert / Broschiert |
Autor: | Scammell, Jaquie |
Hersteller: | Major Street Publishing |
Verantwortliche Person für die EU: | Books on Demand GmbH, In de Tarpen 42, D-22848 Norderstedt, info@bod.de |
Maße: | 210 x 140 x 18 mm |
Von/Mit: | Jaquie Scammell |
Erscheinungsdatum: | 03.02.2020 |
Gewicht: | 0,401 kg |
Über den Autor
Jaquie Scammell has spent most of her career living at the intersection of employee and customer, observing how the two relate. She is a sought-after speaker, facilitator and coach working with some of the largest global workforces in retail, banking and hospitality, as well as major airports, stadiums and events - from Wembley Stadium in the UK to the Australian Open Grand Slam in Melbourne.Jaquie has managed and advised workforces of all sizes, from small teams to staff of more than 9500, interacting with millions of fans on a daily basis.
Details
Erscheinungsjahr: | 2020 |
---|---|
Fachbereich: | Allgemeines |
Genre: | Importe, Wirtschaft |
Rubrik: | Recht & Wirtschaft |
Medium: | Taschenbuch |
ISBN-13: | 9780648662631 |
ISBN-10: | 0648662632 |
Sprache: | Englisch |
Ausstattung / Beilage: | Paperback |
Einband: | Kartoniert / Broschiert |
Autor: | Scammell, Jaquie |
Hersteller: | Major Street Publishing |
Verantwortliche Person für die EU: | Books on Demand GmbH, In de Tarpen 42, D-22848 Norderstedt, info@bod.de |
Maße: | 210 x 140 x 18 mm |
Von/Mit: | Jaquie Scammell |
Erscheinungsdatum: | 03.02.2020 |
Gewicht: | 0,401 kg |
Sicherheitshinweis