Alan Rushton worked in the chemical industry and is a former Director of Dialog Consultants. He was the Director of Graduate Programmes at the Centre for Logistics and Supply Chain Management at Cranfield University.

Phil Croucher held several senior posts in industry, across many countries. He is an independent supply chain consultant and lecturer, and has an MSc in Logistics and Distribution Management from Cranfield University.

Peter Baker worked in international freight forwarding and then as a consultant completing over 80 supply chain projects across the world. He was a senior logistics lecturer and, more recently a Visiting Fellow, at Cranfield University.

Section - ONE: Concepts of Logistics and Distribution; Chapter - 01: Introduction to Logistics and Distribution; Chapter - 02: Integrated Logistics and the Supply Chain; Chapter - 03: Customer Service and Logistics; Chapter - 04: Channels of Distribution; Chapter - 05: Key Issues and Challenges for Logistics; Section - TWO: Planning for Logistics; Chapter - 06: Planning Framework for Logistics; Chapter - 07: Logistics Processes; Chapter - 08: Supply Chain Segmentation; Chapter - 09: Logistics Costs and Trade-Offs; Chapter - 10: Logistics Network Planning; Chapter - 11: Logistics Management and Organisation; Chapter - 12: Omnichannel Fulfilment; Chapter - 13: Manufacturing Logistics; Section - THREE: Procurement, Inventory and Demand Forecasting; Chapter - 14: Procurement and Supply; Chapter - 15: Inventory - The Basic Concepts; Chapter - 16: Inventory and the Supply Chain; Chapter - 17: Inventory Planning and Demand Forecasting; Section - FOUR: Warehousing and Storage; Chapter - 18: Principles of Warehousing; Chapter - 19: Storage and Handling Systems (Palletised); Chapter - 20: Storage and Handling Systems (Non-Palletised); Chapter - 21: Order Picking and Packing; Chapter - 22: Receiving and Despatch; Chapter - 23: Warehouse Design; Chapter - 24: Warehouse Management and Information; Section - FIVE: Freight Transport; Chapter - 25: International Logistics - Modal Choice; Chapter - 26: Maritime Transport; Chapter - 27: Air Transport; Chapter - 28: Rail and Intermodal Transport; Chapter - 29: Road Freight Transport - Vehicle Selection; Chapter - 30: Road Freight Transport - Vehicle Costing; Chapter - 31: Road Freight Transport - Planning and Resourcing; Chapter - 32: Road Freight Transport - Vehicle Routeing & Scheduling; Chapter - 33: International Freight Forwarding; Section - SIX: Outsourcing Logistics; Chapter - 34: Outsourcing - Operations & Services; Chapter - 35: Outsourcing - Decision Criteria; Chapter - 36: Outsourcing - The Selection Process; Chapter - 37: Outsourcing Management; Section - SEVEN: Operational Management; Chapter - 38: Cost and Performance Monitoring; Chapter - 39: Benchmarking; Chapter - 40: Information and Communication Technology in the Supply Chain; Chapter - 41: Security and Safety; Chapter - 42: Logistics and the Environment; Chapter - 43: Humanitarian Logistics