David C Thomas (PhD University of South Carolina) is a Professor in the Gustavson School of Business, University of Victoria and Professor Emeritus of International Management at Simon Fraser University, Canada. He is the author of a dozen books including (with Kerr Inkson) the bestselling Cultural Intelligence, Berrett-Koehler Publishers. His book Cross-Cultural Management: Essential Concepts (2008, Sage Publications) was the winner of the R. Wayne Pace Human Resource Development book of the year award for 2008. In addition, he has edited (with Peter B. Smith and Mark Peterson) The Handbook of Cross-Cultural Management Research from Sage Publications. His research on cross-cultural interactions in organizational settings has appeared in the leading journals in the field. He is currently serves on the editorial boards of the Journal of International Business Studies, the Journal of Organizational Behavior, and European Journal of Cross-Cultural Competence and Management.

Dr. Thomas' academic postings have included positions at the Australian Graduate School of Management (AGSM), University of New South Wales, the Pennsylvania State University and The University of Auckland, New Zealand, where he was also Director of the Master of International Business Program. He has held visiting positions at Koç University, Istanbul, Turkey, The Chinese University of Hong Kong, the University of Hawaii, Massey University, New Zealand, and ESCEM, Tours, France. In addition to teaching at both undergraduate and postgraduate level, Dr Thomas has consulted on cultural diversity issues with numerous organizations. When not teaching or writing he can often be found scraping or varnishing or sometimes sailing his 1984 Hans Christian cutter, "Clovelly."

List of Tables and Figures
Preface
Acknowledgments
Chapter 1 ¿ The International Manager
Learning Objectives
Opening Vignette: Ganbei and No Deal
Introduction
Globalization
The Contexts of International Management
Chapter 2 ¿ Describing Culture
Learning Objectives
Opening Vignette: Participate, and That¿s an Order!
Introduction
Features of Culture
Defining Culture
Why Cultures Differ and Persist
Debates Surrounding the Concept of Culture
Culture and Social Groups
Chapter 3 ¿ Comparing Cultures
Learning Objectives
Opening Vignette: What's Your Social Credit Score?
Introduction
Kluckhohn and Strodtbeck Framework
Hofstede's Study
Schwartz Value Survey
Trompenaars's Dimensions
The GLOBE Study
Individualism and Collectivism
Social Axioms
Culture as a Source of Guidance
Cultural Distance
Limitations of Country Culture Research
Use of the Frameworks
Chapter 4 ¿ How Culture Works
Learning Objectives
Opening Vignette: A Laid-Back Meeting
Introduction
Social Cognition
Cultural Schemas
Cultural Scripts and Norms
Selective Perception
Perceived Similarity and Attraction
Stereotypic Expectations
Differential Attributions
Cross-Cultural Interaction Model
Self-Schemas and Motivation
Chapter 5 ¿ Cross-Cultural Decision Making
Learning Objectives
Opening Vignette: The Night Manager
Introduction
Rational Decision Making
Cultural Differences in the Optimization Model
Limits to Rationality
Decision Styles
Heuristics
Motivational Biases in Decision Making
Selection and Reward Allocation Decisions
Ethical Dilemmas in Decision Making
Chapter 6 ¿ Communicating and Negotiating Across Cultures
Learning Objectives
Opening Vignette: You Must Do Better Next Year!
Introduction
Cross-Cultural Communication Process
Language
Communication Styles
Other Language Considerations
Other Language Considerations
Negotiation and Conflict Resolution Across Cultures
Chapter 7 ¿ Motivation and Leadership Across Cultures
Learning Objectives
Opening Vignette: India Is Not Indiana
Introduction
Motivation Across Cultures
Motivation
Leadership
Western Leadership Theory
Servant Leadership
Non-Western Theories of Leadership
Integrated Cross-Cultural Model of Leadership
Conclusions About Leadership Across Cultures
Chapter 8 ¿ Multicultural Work Groups and Teams
Learning Objectives
Opening Vignette: Multicultural Goal Scoring
Introduction
Work Groups
Work Group Effectiveness
The Influence of Culture on Work Groups
Culture's Effects in Different Group Types and Tasks
Global Virtual Teams
Organizational Context and Culturally Diverse Work Groups
Chapter 9 ¿ Culture and the Structure of International Organizations
Learning Objectives
Opening Vignette: A Marriage Made in Heaven
Introduction
Organizations
Organizational Design
Culture and Organizational Structure
Informal Organization
Organizing in Multinational Organizations
Chapter 10 ¿ International Assignments
Learning Objectives
Opening Vignette: Kevin McDonald, Fly-In Trouble Shooter
Introduction
The Role of Expatriates
Individual Staffing Decisions
Definitions of Expatriate Success
Adjustment-Performance Relationship
Factors Affecting Expatriate Success
Repatriation
Outcomes of Foreign Assignments and Global Careers
Chapter 11 ¿ Managing Across Cultures Into the Future
Learning Objectives
Opening Vignette: Bring on the Bots
Introduction
The Dynamic Environment of Business
The Adaptation of Organizations and People
The Development of International Managers
Post-Script: Cross-Cultural Management After COVID-19
How Much has the World Changed?
COVID-19 and Management
Responding to COVID-19: Cultural Effects
Conclusion: A Revised Future?
Glossary
Notes
Author Index
Subject Index
About the Authors