Shahla Ali is Professor and Associate Dean (International) and Director of the LLM in Arbitration and Dispute Resolution in the Faculty of Law at the University of Hong Kong. Her research and practice centre on questions of governance, development and the resolution of cross-border disputes in the Asia Pacific region.

1. Introduction Section I 2: The Problem of Method in the Study of Transnational Dispute Resolution 3: Modes of Dispute Resolution: Exploring Issues in the Range 4: Advancing Research and Practice in the Governance of Dispute Resolution Institutions through Inclusive Devolved Reflection Section II 5: Comparative Judicial Conflict Resolution (JCR): Between Summary Trials and ADR 6: The Challenges of Developing Global Ethical Standards for Mediation Practice Section III 7: International Comparative Mediation Law: Hong Kong and Singapore in Perspective 8: Environmental Mediation and Facilitation in Italy: Theoretical Insights and Practical Experience on Non-Adjudicative Mechanisms and "Total Conflicts" 9: Comparative Analysis of the Singapore Convention in Light of the New York and Hague Choice of Court Conventions Section IV 10: Flexibility and Authority: Keys for Informal Justice to Succeed 11: Wearing Two Hats: Problems of "In-Trial" Mediation in China12: Thinking about Consumer Mediation in China: Some Examples from Shenzhen