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Category Creation
How to Build a Brand That Customers, Employees, and Investors Will Love
Buch von Anthony Kennada
Sprache: Englisch

35,10 €*

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Beschreibung

AN EXCLUSIVE LOOK INTO THE CATEGORY CREATION PLAYBOOK OF SOME OF THE MOST ICONIC BRANDS IN B2B, INCLUDING HUBSPOT, SALESFORCE, AND GAINSIGHT

"In the hierarchy of powers that determines the value of a company, category power is the highest, and if you are the company who creates and leads a new category, that is as good as it gets ever. Category Creation is a game plan for doing just that."
?GEOFFREY MOORE, Author, Crossing the Chasm and Zone to Win

"The ability to create a new category is not unique to startups. The largest companies in the world can play their advantages to build new markets. The tactics that Anthony lays out in Category Creation are just as relevant for today's Fortune 100 companies as they are for earlier stage businesses."
?LORI WRIGHT, General Manager, Office, Microsoft

> ?AARON LEVIE, CEO, Box

> ?SUE BARSAMIAN, Former Chief Sales and Marketing Officer, Hewlett Packard Enterprise Software

"It always surprises me that category creation isn't better understood and more enthusiastically embraced by business leaders. Anthony has been a student of this innovative business approach, and in Category Creation, invites other leaders to challenge the status quo."
?KEITH KRACH, Chairman and CEO, Ariba and DocuSign

AN EXCLUSIVE LOOK INTO THE CATEGORY CREATION PLAYBOOK OF SOME OF THE MOST ICONIC BRANDS IN B2B, INCLUDING HUBSPOT, SALESFORCE, AND GAINSIGHT

"In the hierarchy of powers that determines the value of a company, category power is the highest, and if you are the company who creates and leads a new category, that is as good as it gets ever. Category Creation is a game plan for doing just that."
?GEOFFREY MOORE, Author, Crossing the Chasm and Zone to Win

"The ability to create a new category is not unique to startups. The largest companies in the world can play their advantages to build new markets. The tactics that Anthony lays out in Category Creation are just as relevant for today's Fortune 100 companies as they are for earlier stage businesses."
?LORI WRIGHT, General Manager, Office, Microsoft

> ?AARON LEVIE, CEO, Box

> ?SUE BARSAMIAN, Former Chief Sales and Marketing Officer, Hewlett Packard Enterprise Software

"It always surprises me that category creation isn't better understood and more enthusiastically embraced by business leaders. Anthony has been a student of this innovative business approach, and in Category Creation, invites other leaders to challenge the status quo."
?KEITH KRACH, Chairman and CEO, Ariba and DocuSign

Über den Autor

ANTHONY KENNADA is the founding Chief Marketing Officer at Gainsight. Anthony and his team are credited with having created the Customer Success category?a business imperative, profession, and software category that helps subscription companies grow sustainably by becoming customer obsessed. By focusing on human-first community building, content marketing, live events, and creative activations, Anthony and his team developed a new playbook for B2B marketing that both built the Gainsight brand and fueled the company's growth. Anthony has previously worked at Box, LiveOffice and Symantec, and serves as an investor, advisor, and board member to enterprise software companies around the globe.

Inhaltsverzeichnis
Foreword xi About the Author xv Part I The Long-Term Greed of Category Creation 1Lessons from Amazon, Ariba, HubSpot, Qualtrics, SaaStr, Salesforce, and others Chapter 1 Category Creation: The Noble Marketing Strategy That Can Spark a Movement 3 Chapter 2 Why Brand is at the Heart of Category Creation in the Business-to-Human (B2H) Era 19 Chapter 3 The Six Challenges of Creating a Category (and How to Overcome Them) 31 Chapter 4 Special Considerations for Established Companies in Commoditized Markets 47 Part II Seven Principles to Create (and Dominate) a Category 57Lessons from DocuSign, Drift, G2, Influitive, Marketo, ServiceNow, and others Chapter 5 Live Your Purpose, Values, and Culture Out Loud 59 Chapter 6 Focus on the People in Your Market-Not Just Your Products 73 Chapter 7 Create a Lifestyle Brand for Your Category 93 Chapter 8 Grow a Community by Doubling Down on Live Events and Experiences 109 Chapter 9 Activate Customers as Brand Ambassadors 131 Chapter 10 Recognize That Analysts Don't Create Categories, Customers Do 151 Chapter 11 Establish Trust at Scale Through Authentic Executive Communication 169 Part III Proving the Impact of Category Creation on Customers, Investors, and Employees 179 Chapter 12 How to Connect Category Creation Programs to Growth for Executives and Investors 181 Chapter 13 The Intangible Benefits of Category Creation on Customer and Teammate Success 201 Acknowledgments 213 Index 217
Details
Erscheinungsjahr: 2019
Fachbereich: Management
Genre: Importe, Wirtschaft
Rubrik: Recht & Wirtschaft
Medium: Buch
Inhalt: 240 S.
ISBN-13: 9781119611561
ISBN-10: 1119611563
Sprache: Englisch
Einband: Gebunden
Autor: Kennada, Anthony
Hersteller: Wiley
Verantwortliche Person für die EU: Wiley-VCH GmbH, Boschstr. 12, D-69469 Weinheim, amartine@wiley-vch.de
Maße: 236 x 163 x 25 mm
Von/Mit: Anthony Kennada
Erscheinungsdatum: 15.10.2019
Gewicht: 0,421 kg
Artikel-ID: 116008305
Über den Autor

ANTHONY KENNADA is the founding Chief Marketing Officer at Gainsight. Anthony and his team are credited with having created the Customer Success category?a business imperative, profession, and software category that helps subscription companies grow sustainably by becoming customer obsessed. By focusing on human-first community building, content marketing, live events, and creative activations, Anthony and his team developed a new playbook for B2B marketing that both built the Gainsight brand and fueled the company's growth. Anthony has previously worked at Box, LiveOffice and Symantec, and serves as an investor, advisor, and board member to enterprise software companies around the globe.

Inhaltsverzeichnis
Foreword xi About the Author xv Part I The Long-Term Greed of Category Creation 1Lessons from Amazon, Ariba, HubSpot, Qualtrics, SaaStr, Salesforce, and others Chapter 1 Category Creation: The Noble Marketing Strategy That Can Spark a Movement 3 Chapter 2 Why Brand is at the Heart of Category Creation in the Business-to-Human (B2H) Era 19 Chapter 3 The Six Challenges of Creating a Category (and How to Overcome Them) 31 Chapter 4 Special Considerations for Established Companies in Commoditized Markets 47 Part II Seven Principles to Create (and Dominate) a Category 57Lessons from DocuSign, Drift, G2, Influitive, Marketo, ServiceNow, and others Chapter 5 Live Your Purpose, Values, and Culture Out Loud 59 Chapter 6 Focus on the People in Your Market-Not Just Your Products 73 Chapter 7 Create a Lifestyle Brand for Your Category 93 Chapter 8 Grow a Community by Doubling Down on Live Events and Experiences 109 Chapter 9 Activate Customers as Brand Ambassadors 131 Chapter 10 Recognize That Analysts Don't Create Categories, Customers Do 151 Chapter 11 Establish Trust at Scale Through Authentic Executive Communication 169 Part III Proving the Impact of Category Creation on Customers, Investors, and Employees 179 Chapter 12 How to Connect Category Creation Programs to Growth for Executives and Investors 181 Chapter 13 The Intangible Benefits of Category Creation on Customer and Teammate Success 201 Acknowledgments 213 Index 217
Details
Erscheinungsjahr: 2019
Fachbereich: Management
Genre: Importe, Wirtschaft
Rubrik: Recht & Wirtschaft
Medium: Buch
Inhalt: 240 S.
ISBN-13: 9781119611561
ISBN-10: 1119611563
Sprache: Englisch
Einband: Gebunden
Autor: Kennada, Anthony
Hersteller: Wiley
Verantwortliche Person für die EU: Wiley-VCH GmbH, Boschstr. 12, D-69469 Weinheim, amartine@wiley-vch.de
Maße: 236 x 163 x 25 mm
Von/Mit: Anthony Kennada
Erscheinungsdatum: 15.10.2019
Gewicht: 0,421 kg
Artikel-ID: 116008305
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