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Cover: 9789401470353 | The Offer You Can't Refuse | Steven Van Belleghem | Taschenbuch | 2020
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The Offer You Can't Refuse
What If Customers Want More Than Excellent Service?
Taschenbuch von Steven Van Belleghem
Sprache: Englisch

41,50 €*

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Beschreibung
  • A new book from a visionary keynote speaker who specializes in customer-centric thinking and the evolution of corporate responsiveness
  • Offers concrete applications of the social dimension of customer relations
  • Contains three components for sustainable success
How can you stay relevant for your customers? The answer is a combination of the following three factors: technology, personal involvement and social commitment. The past ten years have been marked by the arrival of 4G, mobile services, and robotics. These technologies have brought about a revolution in the field of customer experience and in the future, this will evolve even further. As a company, you will have to take a more active part in the personal life journey of your customers. This opens up the opportunity to tackle, together with your customer, concrete social world problems, including climate change, mobility, and health care. Customers increasingly seek out companies that do good for both themselves, and the world.
  • A new book from a visionary keynote speaker who specializes in customer-centric thinking and the evolution of corporate responsiveness
  • Offers concrete applications of the social dimension of customer relations
  • Contains three components for sustainable success
How can you stay relevant for your customers? The answer is a combination of the following three factors: technology, personal involvement and social commitment. The past ten years have been marked by the arrival of 4G, mobile services, and robotics. These technologies have brought about a revolution in the field of customer experience and in the future, this will evolve even further. As a company, you will have to take a more active part in the personal life journey of your customers. This opens up the opportunity to tackle, together with your customer, concrete social world problems, including climate change, mobility, and health care. Customers increasingly seek out companies that do good for both themselves, and the world.
Über den Autor
Steven Van Belleghem is an expert in customer centricity in a digital world. He is a highly sought-after speaker for congresses, company meetings and events all over the world. Steven is also partner consultancy company Nexxworks, co-founder of Zembro and of content creation bureau Snackbytes.
Details
Erscheinungsjahr: 2020
Fachbereich: Management
Genre: Importe, Wirtschaft
Rubrik: Recht & Wirtschaft
Medium: Taschenbuch
ISBN-13: 9789401470353
ISBN-10: 9401470359
Sprache: Englisch
Einband: Kartoniert / Broschiert
Autor: Belleghem, Steven Van
Hersteller: Acc Publishing Group Ltd
Verantwortliche Person für die EU: preigu, Ansas Meyer, Lengericher Landstr. 19, D-49078 Osnabrück, mail@preigu.de
Maße: 242 x 172 x 24 mm
Von/Mit: Steven Van Belleghem
Erscheinungsdatum: 24.11.2020
Gewicht: 0,651 kg
Artikel-ID: 121081737
Über den Autor
Steven Van Belleghem is an expert in customer centricity in a digital world. He is a highly sought-after speaker for congresses, company meetings and events all over the world. Steven is also partner consultancy company Nexxworks, co-founder of Zembro and of content creation bureau Snackbytes.
Details
Erscheinungsjahr: 2020
Fachbereich: Management
Genre: Importe, Wirtschaft
Rubrik: Recht & Wirtschaft
Medium: Taschenbuch
ISBN-13: 9789401470353
ISBN-10: 9401470359
Sprache: Englisch
Einband: Kartoniert / Broschiert
Autor: Belleghem, Steven Van
Hersteller: Acc Publishing Group Ltd
Verantwortliche Person für die EU: preigu, Ansas Meyer, Lengericher Landstr. 19, D-49078 Osnabrück, mail@preigu.de
Maße: 242 x 172 x 24 mm
Von/Mit: Steven Van Belleghem
Erscheinungsdatum: 24.11.2020
Gewicht: 0,651 kg
Artikel-ID: 121081737
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