Introduction Guido Rings and Sebastian M. Rasinger; Part I. Introducing Intercultural Communication: 1. What is culture? Werner Delanoy; 2. What is intercultural communication? Jan D. ten Thije; 3. Rethinking intercultural competence Jürgen Bolten; 4. Interculturality or transculturality? Heinz Antor; Part II. Theoretical Approaches: 5. Critical intercultural communication and the digital environment Thomas K. Nakayama; 6. From shared values to cultural dimensions: a comparative review Elizabeth A. Tuleja and Michael Schachner; 7. Towards integrative intercultural communication Liisa Salo-Lee; 8. The power of literature Birgit Neumann; 9. Psychoanalytic approaches to memory and intercultural communication Jolanta A. Drzewiecka; 10. Sociological approaches Uttaran Dutta and Judith N. Martin; 11. Introducing intercultural ethics Richard Evanoff; Part III. Methods: 12. Decolonizing gender and intercultural communication in transnational contexts Lara Martin Lengel, Yannick Kluch and Ahmet Atay; 13. Migration in the digital social mediasphere Peter Stockinger; 14. Linguistic politeness Claus Ehrhardt; 15. Contemporary literature and intercultural understanding Gesine Lenore Schiewer; 16. Enhancing intercultural skills through storytelling Stephan Wolting; 17. Cinema as intercultural communication Joanne Leal; 18. Intercultural memory and violence in Jewish literature Verena Dolle; 19. Intercultural communication in social work practice Antonio López Peláez and Emilio José Gómez Ciriano; 20. Intercultural education in study abroad contexts Jane Jackson; 21. Intercultural communication in the courtroom: the doctrine of public policy Bertil Cottier; Part IV. Application: 22. Intercultural communication in the context of the hyper-mobility of the school population within and outside Europe Emmanuelle le Pichon; 23. Culture and management Marie-Thérèse Claes; 24. Language and othering in contemporary Europe Anne Ife; 25. Black British writing: Benjamin Zephaniah's didactic poetics Deirdre Osborne; 26. Cultural encounters in contemporary Latin American cinema: intersections of transnationality Sarah Barrow; 27. Religion and intercultural communication Margaret Littler; 28 Irish-English cultural encounters in the diaspora Bronwen Walter; 29. Intercultural dimensions in academic mobility: South Korea and Spain F. Manuel Montalbán, Francisco M. Llorente and Evelina Zurita; Part V. Assessment: 30. Defining, developing and assessing intercultural competence Darla K. Deardorff; 31. Effects of social media use on cultural adaptation Stephen M. Croucher and Ming Li; 32. A constructivist approach to assessing intercultural communication competence Milton J. Bennett.