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"Amy Edmondson's Teaming is an instant classic-a brilliantly conceived, beautifully written, and highly informative guide to the critical but often mismanaged process of collaboration. Whether in hospitals, factories, or space shuttles, she shows how rapid adjustment and learning produce success, and why failure is just a step along the way."
-Rosabeth Moss Kanter, professor, Harvard Business School; author, Confidence and SuperCorp: How Vanguard Companies Create Innovation, Profit, Growth, and Social Good
"Health care is in transition from a hierarchical, industrial age model centered on appointments with physicians to the information age where inputs are more complex and people are more connected. In order to create patient-focused, information-enabled solutions, we need to be guided by Edmondson's teachings about learning, collaboration, and teaming."
-Jack Cochran, executive director, Kaiser Permanente, The Permanente Federation, LLC
"As hierarchical decision making breaks down in the on-demand information age, I believe enlightened team leadership is the key to success. Edmondson understands this and offers compelling new paradigms for team performance in the 21st century."
-Douglas R. Conant, retired CEO, Campbell Soup Company; author, New York Times bestseller, TouchPoints
"I have admired Amy Edmondson and her work for over two decades. Now it is your turn. Her clarity about how we work when we work at our best, her simple yet penetrating ways to show the how as well as the what-the method as well as the magic-together beautifully evoke and explain what human beings can actually accomplish together. As our problems get more complex and urgent, few domains will be more important than teaming."
-Peter Senge, founding chairperson, SoL; senior lecturer, MIT; author, The Fifth Discipline, Presence, and The Necessary Revolution
"Amy Edmondson has created the most complete and compelling book I've ever read on what makes great teams tick-and how to build and sustain them."
-Robert I. Sutton, professor, Stanford University; author, New York Times bestseller, Good Boss, Bad Boss
"Amy Edmondson's Teaming is an instant classic-a brilliantly conceived, beautifully written, and highly informative guide to the critical but often mismanaged process of collaboration. Whether in hospitals, factories, or space shuttles, she shows how rapid adjustment and learning produce success, and why failure is just a step along the way."
-Rosabeth Moss Kanter, professor, Harvard Business School; author, Confidence and SuperCorp: How Vanguard Companies Create Innovation, Profit, Growth, and Social Good
"Health care is in transition from a hierarchical, industrial age model centered on appointments with physicians to the information age where inputs are more complex and people are more connected. In order to create patient-focused, information-enabled solutions, we need to be guided by Edmondson's teachings about learning, collaboration, and teaming."
-Jack Cochran, executive director, Kaiser Permanente, The Permanente Federation, LLC
"As hierarchical decision making breaks down in the on-demand information age, I believe enlightened team leadership is the key to success. Edmondson understands this and offers compelling new paradigms for team performance in the 21st century."
-Douglas R. Conant, retired CEO, Campbell Soup Company; author, New York Times bestseller, TouchPoints
"I have admired Amy Edmondson and her work for over two decades. Now it is your turn. Her clarity about how we work when we work at our best, her simple yet penetrating ways to show the how as well as the what-the method as well as the magic-together beautifully evoke and explain what human beings can actually accomplish together. As our problems get more complex and urgent, few domains will be more important than teaming."
-Peter Senge, founding chairperson, SoL; senior lecturer, MIT; author, The Fifth Discipline, Presence, and The Necessary Revolution
"Amy Edmondson has created the most complete and compelling book I've ever read on what makes great teams tick-and how to build and sustain them."
-Robert I. Sutton, professor, Stanford University; author, New York Times bestseller, Good Boss, Bad Boss
Amy C. Edmondson is the Novartis Professor of Leadership and Management at the Harvard Business School, where she teaches courses in leadership, organizational learning, and operations management in the MBA and Executive Education programs.
Foreword by Edgar H. Schein xi
Introduction 1
part one teaming
1 A New Way of Working 11
Teaming Is a Verb 12
Organizing to Execute 15
The Learning Imperative 19
Learning to Team, Teaming to Learn 24
Organizing to Learn 26
Execution-as-Learning 30
The Process Knowledge Spectrum 32
A New Way of Leading 38
Leadership Summary 42
Lessons and Actions 42
2 Teaming to Learn, Innovate, and Compete 45
The Teaming Process 50
Four Pillars of Effective Teaming 51
The Benefits of Teaming 56
Social and Cognitive Barriers to Teaming 60
When Conflict Heats Up 67
Leadership Actions That Promote Teaming 75
Leadership Summary 78
Lessons and Actions 79
part two organizing to learn
3 The Power of Framing 83
Cognitive Frames 84
Framing a Change Project 89
The Leader's Role 93
Team Members' Roles 96
The Project Purpose 99
A Learning Frame Versus an Execution Frame 102
Changing Frames 104
Leadership Summary 111
Lessons and Actions 112
4 Making It Safe to Team 115
Trust and Respect 118
Psychological Safety for Teaming and Learning 125
The Effect of Hierarchy on Psychological Safety 131
Cultivating Psychological Safety 135
Leadership Summary 145
Lessons and Actions 146
5 Failing Better to Succeed Faster 149
The Inevitability of Failure 150
The Importance of Small Failures 151
Why It's Difficult to Learn from Failure 154
Failure across the Process Knowledge Spectrum 160
Matching Failure Cause and Context 164
Developing a Learning Approach to Failure 168
Strategies for Learning from Failures 170
Leadership Summary 182
Lessons and Actions 183
6 Teaming Across Boundaries 185
Teaming Despite Boundaries 191
Visible and Invisible Boundaries 193
Three Types of Boundaries 197
Teaming Across Common Boundaries 201
Leading Communication across Boundaries 212
Leadership Summary 215
Lessons and Actions 216
part three execution-as-learning
7 Putting Teaming and Learning to Work 221
Execution-as-Learning 222
Using the Process Knowledge Spectrum 229
Facing a Shifting Context at Telco 234
Learning That Never Ends 240
Keeping Learning Alive 252
Leadership Summary 254
Lessons and Actions 256
8 Leadership Makes It Happen 257
Leading Teaming in Routine Production at Simmons 258
Leading Teaming in Complex Operations at Children's Hospital 265
Leading Teaming for Innovation at IDEO 276
Leadership Summary 283
Moving Forward 285
Notes 289
Acknowledgments 309
About the Author 313
Index 315
| Erscheinungsjahr: | 2012 |
|---|---|
| Fachbereich: | Management |
| Genre: | Importe, Wirtschaft |
| Rubrik: | Recht & Wirtschaft |
| Medium: | Buch |
| Inhalt: | 334 S. |
| ISBN-13: | 9780787970932 |
| ISBN-10: | 078797093X |
| Sprache: | Englisch |
| Einband: | Gebunden |
| Autor: | Edmondson, Amy C |
| Hersteller: |
Wiley
John Wiley & Sons |
| Verantwortliche Person für die EU: | Wiley-VCH GmbH, Boschstr. 12, D-69469 Weinheim, amartine@wiley-vch.de |
| Maße: | 240 x 164 x 30 mm |
| Von/Mit: | Amy C Edmondson |
| Erscheinungsdatum: | 03.04.2012 |
| Gewicht: | 0,662 kg |
Amy C. Edmondson is the Novartis Professor of Leadership and Management at the Harvard Business School, where she teaches courses in leadership, organizational learning, and operations management in the MBA and Executive Education programs.
Foreword by Edgar H. Schein xi
Introduction 1
part one teaming
1 A New Way of Working 11
Teaming Is a Verb 12
Organizing to Execute 15
The Learning Imperative 19
Learning to Team, Teaming to Learn 24
Organizing to Learn 26
Execution-as-Learning 30
The Process Knowledge Spectrum 32
A New Way of Leading 38
Leadership Summary 42
Lessons and Actions 42
2 Teaming to Learn, Innovate, and Compete 45
The Teaming Process 50
Four Pillars of Effective Teaming 51
The Benefits of Teaming 56
Social and Cognitive Barriers to Teaming 60
When Conflict Heats Up 67
Leadership Actions That Promote Teaming 75
Leadership Summary 78
Lessons and Actions 79
part two organizing to learn
3 The Power of Framing 83
Cognitive Frames 84
Framing a Change Project 89
The Leader's Role 93
Team Members' Roles 96
The Project Purpose 99
A Learning Frame Versus an Execution Frame 102
Changing Frames 104
Leadership Summary 111
Lessons and Actions 112
4 Making It Safe to Team 115
Trust and Respect 118
Psychological Safety for Teaming and Learning 125
The Effect of Hierarchy on Psychological Safety 131
Cultivating Psychological Safety 135
Leadership Summary 145
Lessons and Actions 146
5 Failing Better to Succeed Faster 149
The Inevitability of Failure 150
The Importance of Small Failures 151
Why It's Difficult to Learn from Failure 154
Failure across the Process Knowledge Spectrum 160
Matching Failure Cause and Context 164
Developing a Learning Approach to Failure 168
Strategies for Learning from Failures 170
Leadership Summary 182
Lessons and Actions 183
6 Teaming Across Boundaries 185
Teaming Despite Boundaries 191
Visible and Invisible Boundaries 193
Three Types of Boundaries 197
Teaming Across Common Boundaries 201
Leading Communication across Boundaries 212
Leadership Summary 215
Lessons and Actions 216
part three execution-as-learning
7 Putting Teaming and Learning to Work 221
Execution-as-Learning 222
Using the Process Knowledge Spectrum 229
Facing a Shifting Context at Telco 234
Learning That Never Ends 240
Keeping Learning Alive 252
Leadership Summary 254
Lessons and Actions 256
8 Leadership Makes It Happen 257
Leading Teaming in Routine Production at Simmons 258
Leading Teaming in Complex Operations at Children's Hospital 265
Leading Teaming for Innovation at IDEO 276
Leadership Summary 283
Moving Forward 285
Notes 289
Acknowledgments 309
About the Author 313
Index 315
| Erscheinungsjahr: | 2012 |
|---|---|
| Fachbereich: | Management |
| Genre: | Importe, Wirtschaft |
| Rubrik: | Recht & Wirtschaft |
| Medium: | Buch |
| Inhalt: | 334 S. |
| ISBN-13: | 9780787970932 |
| ISBN-10: | 078797093X |
| Sprache: | Englisch |
| Einband: | Gebunden |
| Autor: | Edmondson, Amy C |
| Hersteller: |
Wiley
John Wiley & Sons |
| Verantwortliche Person für die EU: | Wiley-VCH GmbH, Boschstr. 12, D-69469 Weinheim, amartine@wiley-vch.de |
| Maße: | 240 x 164 x 30 mm |
| Von/Mit: | Amy C Edmondson |
| Erscheinungsdatum: | 03.04.2012 |
| Gewicht: | 0,662 kg |
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