E. J. Miller, A. K. Rice

I: A Conceptual Framework; 1: Systems of Activity and their Boundaries; 2: Individuals, Groups, and their Boundaries; 3: Task Priorities and Constraints; 4: Organizational Model-Building; II: Transactions across Enterprise Boundaries; 5: The Selling Task and the Representative; 6: Organization of the Sales Force; 7: The Dry-Cleaning Receiving Office and the Customer; 8: Effects of Technical Change in Dry Cleaning; III: Disentanglement of Coincident Task Boundaries; 9: The Family Business in Contemporary Society; 10: Constraints on Growth and Change in the Family Business; IV: Temporary and Transitional Task Systems; 11: Organizational Boundaries in the Building of a New Works; 12: The Building of a New Steel Works; 13: Organization for Research; 14: The Control of Research Institutions; 15: Airline Operations: Task and Constraints; 16: Boundary Controls in an Airline; 17: Task and Sentient Groups in the Flying System; 18: The Flying System/Ground System Boundary; V: The Elimination of Organizational Boundaries within Enterprises; 19: The Background to the Introduction of Automation; 20: The Organizational Implications of Computer Systems; VI: Task and Sentient Systems and their Boundary Controls; 21: Task and Sentient Groups; 22: Boundary Controls