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The Physics of Vulnerability

When it comes to human behavior, emotions, and thinking, the adage “The more I learn, the less I know” is right on. I’ve learned to give up my pursuit of netting certainty and pinning it to the wall. Some days I miss pretending that certitude is within reach. My husband, Steve, always knows I’m mourning the loss of my young-­researcher quest when I am holed up in my study listening to David Gray’s song “My Oh My” on repeat. My favorite lyrics are:

What on earth is going on in my head?

You know I used to be so sure.

You know I used to be so definite.

And it’s not just the lyrics; it’s the way that he sings the word [...].ite. Sometimes, it sounds to me as if he’s mocking the arrogance of believing that we can ever know everything, and other times it sounds like he’s pissed off that we can’t. Either way, singing along makes me feel better. Music always makes me feel less alone in the mess.

While there are really no hard-­and-­fast absolutes in my field, there are truths about shared experiences that deeply resonate with what we believe and know. For example, the Roosevelt quote that anchors my research on vulnerability and daring gave birth to three truths for me:

I want to be in the arena. I want to be brave with my life. And when we make the choice to dare greatly, we sign up to get our asses kicked. We can choose courage or we can choose comfort, but we can’t have both. Not at the same time.

Vulnerability is not winning or losing; it’s having the courage to show up and be seen when we have no control over the outcome. Vulnerability is not weakness; it’s our greatest measure of courage.

A lot of cheap seats in the arena are filled with people who never venture onto the floor. They just hurl mean-­spirited criticisms and put-­downs from a safe distance. The problem is, when we stop caring what people think and stop feeling hurt by cruelty, we lose our ability to connect. But when we’re defined by what people think, we lose the courage to be vulnerable. Therefore, we need to be selective about the feedback we let into our lives. For me, if you’re not in the arena getting your ass kicked, I’m not interested in your feedback.

I don’t think of these as “rules,” but they have certainly become guiding principles for me. I believe there are also some basic tenets about being brave, risking vulnerability, and overcoming adversity that are useful to understand before we get started. I think of these as the basic laws of emotional physics: simple but powerful truths that help us understand why courage is both transformational and rare. These are the rules of engagement for rising strong.

1. If we are brave enough often enough, we will fall; this is the physics of vulnerability. When we commit to showing up and risking falling, we are actually committing to falling. Daring is not saying, “I’m willing to risk failure.” Daring is saying, “I know I will eventually fail and I’m still all in.” Fortune may favor the bold, but so does failure.

2. Once we fall in the service of being brave, we can never go back. We can rise up from our failures, screwups, and falls, but we can never go back to where we stood before we were brave or before we fell. Courage transforms the emotional structure of our being. This change often brings a deep sense of loss. During the process of rising, we sometimes find ourselves homesick for a place that no longer exists. We want to go back to that moment before we walked into the arena, but there’s nowhere to go back to. What makes this more difficult is that now we have a new level of awareness about what it means to be brave. We can’t fake it anymore. We now know when we’re showing up and when we’re hiding out, when we are living our values and when we are not. Our new awareness can also be invigorating—­it can reignite our sense of purpose and remind us of our commitment to wholeheartedness. Straddling the tension that lies between wanting to go back to the moment before we risked and fell and being pulled forward to even greater courage is an inescapable part of rising strong.

3. This journey belongs to no one but you; however, no one successfully goes it alone. Since the beginning of time, people have found a way to rise after falling, yet there is no well-­worn path leading the way. All of us must make our own way, exploring some of the most universally shared experiences while also navigating a solitude that makes us feel as if we are the first to set foot in uncharted regions. And to add to the complexity, in lieu of the sense of safety to be found in a well-­traveled path or a constant companion, we must learn to depend for brief moments on fellow travelers for sanctuary, support, and an occasional willingness to walk side by side. For those of us who fear being alone, coping with the solitude inherent in this process is a daunting challenge. For those of us who prefer to cordon ourselves off from the world and heal alone, the requirement for connection—­of asking for and receiving help—­becomes the challenge.

4. We’re wired for story. In a culture of scarcity and perfectionism, there’s a surprisingly simple reason we want to own, integrate, and share our stories of struggle. We do this because we feel the most alive when we’re connecting with others and being brave with our stories—­it’s in our biology. The idea of storytelling has become ubiquitous. It’s a platform for everything from creative movements to marketing strategies. But the idea that we’re “wired for story” is more than a catchy phrase. Neuroeconomist Paul Zak has found that hearing a story—­a narrative with a beginning, middle, and end—­causes our brains to release cortisol and oxytocin. These chemicals trigger the uniquely human abilities to connect, empathize, and make meaning. Story is literally in our DNA.

5. Creativity embeds knowledge so that it can become practice. We move what we’re learning from our heads to our hearts through our hands. We are born makers, and creativity is the ultimate act of integration—­it is how we fold our experiences into our being. Over the course of my career, the question I’ve been asked more than any other is, “How do I take what I’m learning about myself and actually change how I’m living?” After teaching graduate social work students for eighteen years; developing, implementing, and evaluating two curricula over the past eight years; leading more than seventy thousand students through online learning courses; and interviewing hundreds of creatives, I’ve come to believe that creativity is the mechanism that allows learning to seep into our being and become practice. The Asaro tribe of Indonesia and Papua New Guinea has a beautiful saying: “Knowledge is only a rumor until it lives in the muscle.” What we understand and learn about rising strong is only rumor until we live it and integrate it through some form of creativity so that it becomes part of us.

6. Rising strong is the same process whether you’re navigating personal or professional struggles. I’ve spent equal time researching our personal and our professional lives, and while most of us would like to believe that we can have home and work versions of rising strong, we can’t. Whether you’re a young man dealing with heartbreak, a retired couple struggling with disappointment, or a manager trying to recover after a failed project, the practice is the same. We have no sterile business remedy for having fallen. We still need to dig into the grit of issues like resentment, grief, and forgiveness. As neuroscientist Antonio Damasio reminds us, humans are not either thinking machines or feeling machines, but rather feeling machines that think. Just because you’re standing in your office or your classroom or your studio doesn’t mean that you can take the emotion out of this process. You cannot. Remember those badasses I referenced in the introduction? One more thing they have in common is that they don’t try to avoid emotions—­they are feeling machines who think and engage with their own emotions and the emotions of the people they love, parent, and lead. The most transformative and resilient leaders that I've worked with over the course of my career had three things in common: First, they recognize the central role that relationships and story play in culture and strategy, and they stay curious about their own emotions, thoughts, and behaviors. Second, they understand and stay curious about how emotions, thoughts, and behaviors are connected in the people they lead, and how those factors affect relationships and perception. And, third, they have the ability and willingness to lean in to discomfort and vulnerability.

7. Comparative suffering is a function of fear and scarcity. Falling down, screwing up, and facing hurt often lead to bouts of second-­guessing our judgment, our self-­trust, and even our worthiness. I am enough can slowly turn into Am I really enough? If there’s one thing I’ve learned over the past decade, it’s that fear and scarcity immediately trigger comparison, and even pain and hurt are not immune to being assessed and ranked. My husband died and that grief is worse than your grief over an empty nest. I’m not allowed to feel disappointed about being passed over for promotion when my friend just found out that his wife has cancer. You’re feeling shame for forgetting your son’s school play? Please—­that’s a first-­world problem; there are people dying of starvation every minute. The opposite of scarcity is not abundance; the opposite of scarcity is simply enough. Empathy is not finite, and compassion is not a pizza with eight slices. When you practice empathy and compassion with someone, there is not less of these qualities to go around. There’s more. Love is the last thing we need to ration in this world. The refugee in Syria doesn’t benefit more if you conserve...