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"A landmark in the debate on the future of public policy."-The Washington Post.
"A landmark in the debate on the future of public policy."-The Washington Post.
Über den Autor
David Osborne, managing partner of The Public Strategies Group, has served as an advisor to Vice President Al Gore, a consultant to America?s public sector managers and a counselor to leaders worldwide. He lives in Essex, Massachusetts.
Inhaltsverzeichnis
Reinventing Government - David Osborne and Ted Gaebler Acknowledgments
Preface
Introduction: An American Perestroika
1. Catalytic Government: Steering Rather Than Rowing
2. Community-Owned Government: Empowering Rather Than Serving
3. Competitive Government: Injecting Competition into Service Delivery
4. Mission-Driven Government: Transforming Rule-Driven Organizations
5. Results-Oriented Government: Funding Outcomes, Not Inputs
6. Customer-Driven Government: Meeting the Needs of the Customer, Not Bureaucracy
7. Enterprising Government: Earning Rather Than Spending
8. Anticipatory Government: Prevention Rather Than Cure
9. Decentralized Government: From Hierarchy to Participation and Teamwork
10. Market-Oriented Government: Leveraging Change Through the Market
11. Putting It All Together
Appendix A
Appendix B
Notes
Index
Preface
Introduction: An American Perestroika
1. Catalytic Government: Steering Rather Than Rowing
2. Community-Owned Government: Empowering Rather Than Serving
3. Competitive Government: Injecting Competition into Service Delivery
4. Mission-Driven Government: Transforming Rule-Driven Organizations
5. Results-Oriented Government: Funding Outcomes, Not Inputs
6. Customer-Driven Government: Meeting the Needs of the Customer, Not Bureaucracy
7. Enterprising Government: Earning Rather Than Spending
8. Anticipatory Government: Prevention Rather Than Cure
9. Decentralized Government: From Hierarchy to Participation and Teamwork
10. Market-Oriented Government: Leveraging Change Through the Market
11. Putting It All Together
Appendix A
Appendix B
Notes
Index
Details
| Erscheinungsjahr: | 1993 |
|---|---|
| Genre: | Importe, Politikwissenschaften |
| Rubrik: | Wissenschaften |
| Medium: | Taschenbuch |
| ISBN-13: | 9780452269422 |
| ISBN-10: | 0452269423 |
| Sprache: | Englisch |
| Einband: | Kartoniert / Broschiert |
| Autor: |
Osborne, David
Gaebler, Ted |
| Hersteller: | Penguin Publishing Group |
| Verantwortliche Person für die EU: | Produktsicherheitsverantwortliche/r, Europaallee 1, D-36244 Bad Hersfeld, gpsr@libri.de |
| Maße: | 203 x 135 x 23 mm |
| Von/Mit: | David Osborne (u. a.) |
| Erscheinungsdatum: | 01.02.1993 |
| Gewicht: | 0,49 kg |
Über den Autor
David Osborne, managing partner of The Public Strategies Group, has served as an advisor to Vice President Al Gore, a consultant to America?s public sector managers and a counselor to leaders worldwide. He lives in Essex, Massachusetts.
Inhaltsverzeichnis
Reinventing Government - David Osborne and Ted Gaebler Acknowledgments
Preface
Introduction: An American Perestroika
1. Catalytic Government: Steering Rather Than Rowing
2. Community-Owned Government: Empowering Rather Than Serving
3. Competitive Government: Injecting Competition into Service Delivery
4. Mission-Driven Government: Transforming Rule-Driven Organizations
5. Results-Oriented Government: Funding Outcomes, Not Inputs
6. Customer-Driven Government: Meeting the Needs of the Customer, Not Bureaucracy
7. Enterprising Government: Earning Rather Than Spending
8. Anticipatory Government: Prevention Rather Than Cure
9. Decentralized Government: From Hierarchy to Participation and Teamwork
10. Market-Oriented Government: Leveraging Change Through the Market
11. Putting It All Together
Appendix A
Appendix B
Notes
Index
Preface
Introduction: An American Perestroika
1. Catalytic Government: Steering Rather Than Rowing
2. Community-Owned Government: Empowering Rather Than Serving
3. Competitive Government: Injecting Competition into Service Delivery
4. Mission-Driven Government: Transforming Rule-Driven Organizations
5. Results-Oriented Government: Funding Outcomes, Not Inputs
6. Customer-Driven Government: Meeting the Needs of the Customer, Not Bureaucracy
7. Enterprising Government: Earning Rather Than Spending
8. Anticipatory Government: Prevention Rather Than Cure
9. Decentralized Government: From Hierarchy to Participation and Teamwork
10. Market-Oriented Government: Leveraging Change Through the Market
11. Putting It All Together
Appendix A
Appendix B
Notes
Index
Details
| Erscheinungsjahr: | 1993 |
|---|---|
| Genre: | Importe, Politikwissenschaften |
| Rubrik: | Wissenschaften |
| Medium: | Taschenbuch |
| ISBN-13: | 9780452269422 |
| ISBN-10: | 0452269423 |
| Sprache: | Englisch |
| Einband: | Kartoniert / Broschiert |
| Autor: |
Osborne, David
Gaebler, Ted |
| Hersteller: | Penguin Publishing Group |
| Verantwortliche Person für die EU: | Produktsicherheitsverantwortliche/r, Europaallee 1, D-36244 Bad Hersfeld, gpsr@libri.de |
| Maße: | 203 x 135 x 23 mm |
| Von/Mit: | David Osborne (u. a.) |
| Erscheinungsdatum: | 01.02.1993 |
| Gewicht: | 0,49 kg |
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