Joan Lambert is a certified expert in accessibility, training, Adobe InDesign, Intuit QuickBooks, Dynamics, Windows Server technologies, and many Microsoft applications and systems including Access, Excel, OneNote, Outlook, PowerPoint, SharePoint, Windows, and Word. A former small business owner and recovering workaholic, she has worked for over 36 years with Microsoft and Microsoft technologies and for over 26 years in the training and certification industry.

As a member of the Pearson VUE Accessibility team since 2022, Joan has gained a new perspective on computer interactions and the importance of providing equitable access to technology and content. Through her books, Joan enjoys helping people gain confidence and increase their productivity. She has written more than 50 books about Windows, Office, and SharePoint technologies, including dozens of Step by Step books and five generations of Microsoft Office Specialist certification study guides. Students who use the GO! with Microsoft Office textbook products from Pearson may overhear her cheerfully demonstrating Office features in the videos that accompany the series.

A native of the Pacific Northwest, Joan has had the good fortune to live in many parts of the worldincluding Germany, New Zealand, Sweden, and Denmarkand many of our United States. She currently resides with her familyone daughter, two dogs, two cats, and five chickens in the Beehive State, where she enjoys the majestic mountain views, mostly blue skies, and occasional snowstorm.

Part 1: Get started with Microsoft Word 365

Chapter 1: Word basics

Chapter 2: Create and manage documents

Chapter 3: Enter and edit text

Part 2: Create professional documents

Chapter 4: Modify the structure and appearance of text

Chapter 5: Organize information in columns and tables

Chapter 6: Add simple graphic elements

Part 3: Enhance document content

Chapter 7: Insert and modify diagrams and 3D models.

Chapter 8: Insert and modify charts

Chapter 9: Format document elements

Chapter 10: Organize and arrange content

Part 4: Review and finalize documents

Chapter 11: Collaborate on documents

Chapter 12: Finalize and distribute documents

Part 5: Use advanced Word functions

Chapter 13: Reference content and content sources

Chapter 14: Merge data with documents and labels

Chapter 15: Create custom document elements

Chapter 16: Customize options and the user interface