Tom Coughlan, DBA is a tenured associate professor of Graduate Business at Mercy University, and adjunct professor at Sacred Heart University, University of Bridgeport, Quinnipiac University, and the Manhattan Institute of Management. Prior to academia, Tom had a 25 year career as a marketing communications consultant for lager technology companies.

David Fogarty, PhD, MBA is a seasoned Fortune 100 chief data and analytics executive and an adjunct professor at Columbia University, New York University and the City University of New York. David is also a bestselling author with over 50 published research papers and books.

Gary Bernstein, MBA, CPA, retired IBM Vice President. He has been an Adjunct Professor for 35 years and was a full time Assistant Professor for five years in the Graduate Business Program at Mercy University. His career at IBM included extensive experience in Transformation and in particular responsibility for developing and managing shared services.

Lynda Swanson Wilson, Ph.D. is an Associate Dean at California State University Dominguez Hills in the College of Professional and Continuing Education. Her academic focus is adult learning theories as well as employee training and development. Prior to academia, Lynda had a 20 year career in Human Resource Management.

Chapter 1. Setting the Stage Chapter 2. Elements of Success Inside the Firm Chapter 3. Culture Chapter 4. The Changing Organizational Structure Chapter 5. The Death of Distance Chapter 6. Work Flexibility Chapter 7. People and Talent Chapter 8. Technology and Communications Chapter 9. Changes in Leadership and Management Chapter 10. Analytics and Managing at a Distance 11. Centers of Excellence 12 Implementation