List of figures; List of tables; List of contributors; 1. Introduction: theorizing and studying institutional work Thomas B. Lawrence, Roy Suddaby and Bernard Leca; Part I. Essays on Institutional Work: 2. Institutional work and the paradox of embedded agency Julie Battilana and Thomas D'Aunno; 3. Leadership as institutional work: a bridge to the other side Matthew S. Kraatz; 4. Bringing change into the lives of the poor: entrepreneurship outside traditional boundaries Ignasi Marti and Johanna Mair; 5. Institutional work as the creative embrace of contradiction Timothy J. Hargrave and Andrew H. Van de Ven; Part II. Studies of Institutional Work: 6. Building the iron cage: institutional creation work in the context of competing proto-institutions Charlene Zietsma and Brent McKnight; 7. Scandinavian institutionalism - a case of institutional work Eva Boxenbaum and Jesper Strandgaard Pedersen; 8. Institutional maintenance as narrative acts Tammar B. Zilber; 9. Maintaining an institution in a contested organizational field: the work of AACSB and its constituents Christine Quinn Trank and Marvin Washington; 10. Institutional 'dirty' work: preserving institutions through strategic decoupling Paul M. Hirsch and Y. Sekou Bermiss; 11. Doing which work? A practice approach to institutional pluralism Paula Jarzabkowski, Jane Matthiesen and Andrew H. Van de Ven; Index.