John Mangan is Professor of Marine Transport and Logistics in the School of Engineering at Newcastle University in the UK and Visiting Professor at the School of Business, Trinity College Dublin. He has spent his entire career around the logistics sector, starting as an air freight clerk, then as a civil servant focused on marine transport, and following this he commenced his academic career - his qualifications include Master's Degrees from both Lancaster and Cranfield Universities, and he completed his PhD at the Logistics Systems Dynamics Group in Cardiff University. He previously held academic roles at: University College Dublin, the Irish Management Institute, as a Fulbright Scholar at Boston College, and the University of Hull (where he was founding Director of the University of Hull Logistics Institute) prior to taking up his current position at Newcastle University in 2008.

Chandra Lalwani is Emeritus Professor of Supply Chain Management at the University of Hull Business School. He has also held positions as Adjunct Professor at RMIT University in Australia and as Visiting Professor at Newcastle University in the UK. He holds a BEng in Electrical Engineering, an MEng in Control Systems and another MEng in Systems Engineering. He obtained his PhD from the University of Wales in 1978 based on his research on the dynamic modelling of commodity flow systems. Prior to joining the University of Hull, he taught at Cardiff University Business School where he was also responsible for doctoral research in logistics and operations management. He is editor emeritus of the International Journal of Logistics Management published by Emerald.

Agustina Calatayud is Senior Transport Specialist at the Inter-American Development Bank (IDB),* the main development institution for Latin America. She leads IDB's research and technology agendas on transportation and logistics. Before joining IDB, she worked with international organisations (European Commission, International Labor Organization and United Nations) and the public sector in the areas of logistics, transport infrastructure and private sector development. She holds a PhD in Mechanical and Systems Engineering from Newcastle University, UK, and Master's Degrees from the University of California, Berkeley and the University of Padua, Italy. Her research has received international awards from the Chartered Institute of Logistics and Transport, Emerald Publishing and the European Logistics Association.

About the authors ix

Preface xi

Acknowledgements xv

Map xvii

Part One - Context 1

1. Introduction 3

2. Globalisation and International Trade 21

3. Supply Chain Strategy: Lean and Agile 31

4. Service Supply Chains 51

5. Systems and Networks 62

Part One Case Studies 74

Dell - Pioneers in Mass Customisation 74

Jaguar Land Rover's Global Supply Chain: From Design to Execution 77

Part Two - Transport and Logistics 91

6. Transport 93

7. Containerisation 106

8. Logistics Service Providers 117

9. Facilitating International Freight Flows 127

Part Two Case Studies 138

Air Cargo 138

Port-Centric Versus Inland Location Decisions in Gothenburg, Sweden 143

Part Three - Managing Operations 149

10. Inventory Management, Planning and Control 151

11. Materials Handling and Warehousing 167

12. Outsourcing, Offshoring and Procurement 183

Part Three Case Studies 203

The Medical Devices Company 203

Patient Safety and the Pharmaceutical Supply Chain 205

Part Four - Data and Analysis 215

13. Data Flows and Digitisation 217

14. Management Science Applications 229

15. Managing Vulnerability 239

Part Four Case Studies 252

Contamination in the Bulk Agri-Commodity Logistics Chain 252

Supply Chains Become Self-Thinking 259

Part Five - Supply Chain Design and Improvement 263

16. Sustainability in Logistics and Supply Chain Management 265

17. Emerging Supply Chain Designs 280

Part Five Case Studies 290

Why Supply Chains Should Be Involved in Product Design 290

Oman: One of the World's Next Great Logistics Hubs? 293

Glossary G-1

Index I-1