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The master teacher of positive change through powerful communication, Susan Scott wants you to succeed. To do that, she explains, you must transform everyday conversations at work and at home with effective ways to get your message across-and get what you want. In this guide, which includes a workbook and The Seven Principles of Fierce Conversations, Scott teaches you how to:
• Overcome barriers to meaningful communication
• Expand and enrich relationships with colleagues, friends, and family
• Increase clarity and improve understanding
• Handle strong emotions-on both sides of the table
• Connect with colleagues, customers and family at a deep level
Includes a Foreword by Ken Blanchard, the bestselling co-author of The One Minute Manager
The master teacher of positive change through powerful communication, Susan Scott wants you to succeed. To do that, she explains, you must transform everyday conversations at work and at home with effective ways to get your message across-and get what you want. In this guide, which includes a workbook and The Seven Principles of Fierce Conversations, Scott teaches you how to:
• Overcome barriers to meaningful communication
• Expand and enrich relationships with colleagues, friends, and family
• Increase clarity and improve understanding
• Handle strong emotions-on both sides of the table
• Connect with colleagues, customers and family at a deep level
Includes a Foreword by Ken Blanchard, the bestselling co-author of The One Minute Manager
The Seven Principles of Fierce Conversations
Preface
Introduction: The Idea of Fierce
Principle 1: Master the Courage to Interrogate Reality
Principle 2: Come Out from Behind Yourself into the Conversation and Make It Real
Principle 3: Be Here, Prepared to Be Nowhere Else
Principle 4: Tackle Your Toughest Challenge Today
Principle 5: Obey Your Instincts
Principle 6: Take Responsibility for Your Emotional Wake
Principle 7: Let Silence Do the Heavy Lifting
Conclusion: Embracing the Principles
Appendix
Index
A User's Guide
| Empfohlen (von): | 18 |
|---|---|
| Erscheinungsjahr: | 2004 |
| Genre: | Importe |
| Rubrik: | Ratgeber |
| Thema: | Briefe, Bewerbungen, Wiss. Arbeiten, Rhetorik |
| Medium: | Taschenbuch |
| Inhalt: | Einband - flex.(Paperback) |
| ISBN-13: | 9780425193372 |
| ISBN-10: | 0425193373 |
| Sprache: | Englisch |
| Einband: | Kartoniert / Broschiert |
| Autor: | Scott, Susan |
| Hersteller: | Penguin Publishing Group |
| Verantwortliche Person für die EU: | preigu, Ansas Meyer, Lengericher Landstr. 19, D-49078 Osnabrück, mail@preigu.de |
| Maße: | 232 x 154 x 21 mm |
| Von/Mit: | Susan Scott |
| Erscheinungsdatum: | 06.01.2004 |
| Gewicht: | 0,345 kg |
The Seven Principles of Fierce Conversations
Preface
Introduction: The Idea of Fierce
Principle 1: Master the Courage to Interrogate Reality
Principle 2: Come Out from Behind Yourself into the Conversation and Make It Real
Principle 3: Be Here, Prepared to Be Nowhere Else
Principle 4: Tackle Your Toughest Challenge Today
Principle 5: Obey Your Instincts
Principle 6: Take Responsibility for Your Emotional Wake
Principle 7: Let Silence Do the Heavy Lifting
Conclusion: Embracing the Principles
Appendix
Index
A User's Guide
| Empfohlen (von): | 18 |
|---|---|
| Erscheinungsjahr: | 2004 |
| Genre: | Importe |
| Rubrik: | Ratgeber |
| Thema: | Briefe, Bewerbungen, Wiss. Arbeiten, Rhetorik |
| Medium: | Taschenbuch |
| Inhalt: | Einband - flex.(Paperback) |
| ISBN-13: | 9780425193372 |
| ISBN-10: | 0425193373 |
| Sprache: | Englisch |
| Einband: | Kartoniert / Broschiert |
| Autor: | Scott, Susan |
| Hersteller: | Penguin Publishing Group |
| Verantwortliche Person für die EU: | preigu, Ansas Meyer, Lengericher Landstr. 19, D-49078 Osnabrück, mail@preigu.de |
| Maße: | 232 x 154 x 21 mm |
| Von/Mit: | Susan Scott |
| Erscheinungsdatum: | 06.01.2004 |
| Gewicht: | 0,345 kg |
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