IntroductionChapter 1. Emotional Diplomacy
What Is Emotional Diplomacy?

Emotional Diplomacy and the Emotions in International Relations

Official Emotion as Emotional Labor

Emotional Diplomacy as a Team Performance

The Consequences of Engaging in Emotional Diplomacy

Variation in Emotional Diplomacy

Empirical InvestigationsChapter 2. The Diplomacy of Anger
Explaining the 1995-96 Taiwan Strait Crisis from the Traditional Perspective

The Diplomacy of Anger

Empirical Investigations

Looking at the Crisis as an Episode of Coercion vs. Official AngerChapter 3. The Diplomacy of Sympathy
Explaining the RF and PRC Responses in Terms of Traditional Statecraft

The Diplomacy of Sympathy

Empirical Investigations

Looking at RF and PRC Responses as Official SympathyChapter 4. The Diplomacy of Guilt
Explaining Federal Republic of Germany (FRG)-Israeli Relations from the Traditional Perspective

The Diplomacy of Guilt

Empirical Investigations

The Luxembourg Agreement

Bullets Instead of Ambassadors: FRG Weapons for Israel

The Path to Normalization

Subsequent YearsChapter 5. Further Studies in Emotional Diplomacy
The Diplomacy of Anger

The Diplomacy of Sympathy

The Diplomacy of GuiltConclusion
Additional Strains

Quotidian and Signature Forms of Emotional Diplomacy

Official Emotion, Popular Emotion, and "Stickiness"Notes

References

Index