Laurajane Smith is Professor and Director of the Centre for Heritage and Museum Studies in the School of Archaeology and Anthropology at the Australian National University.

Margaret Wetherell is Professor of Social Psychology in the School of Psychology at the University of Auckland, New Zealand, and Emerita Professor in Social Sciences at the Open University, UK.

Gary Campbell is an independent researcher based in Canberra, Australia, and is affiliated with the Centre for Heritage and Museum Studies at the Australian National University.

1. Introduction: affective heritage practices Margaret Wetherell, Laurajane Smith, and Gary Campbell

Part I: Commemoration and remembering

2. Labour of love and devotion? The search for the lost soldiers of Russia Johanna Dahlin

3. Troubling heritage: intimate pasts and public memories at Derry/Londonderry's 'temple'Margo Shea

4. Commemoration, affective practice, and the difficult histories of war Amy McKernan and Julie McLeod

5. Constructing heritage through subjectivity: Museum of Broken Relationships Željka Mikloševi¿ and Darko Babi¿

6. The Battle of Orgreave (1984) Toby Juliff

Part II: Belonging and exclusion

7. Apologising for past wrongs: emotion-reason rhetoric in political discourse Martha Augoustinos, Brianne Hastie and Peta Callaghan

8. Experiencing mixed emotions in the museum: empathy, affect, and memory in visitors' responses to histories of migration Rhiannon Mason, Katherine Lloyd, Areti Galani and Joanne Sayner

9. Coming undone: protocols of emotion in Canadian human rights museology Jennifer Claire Robinson

10. Touring the post-conflict city: negotiating affects during Belfast's black cab mural tours Katie Markham

11.. Performing affection, constructing heritage? Civil and political mobilisations around the Ottoman legacy in Bulgaria Ivo Strahilov and Slavka Karakusheva

Part III: Learning, teaching and engaging

12. Understanding the emotional regimes of reconciliation in engagements with 'difficult' heritage Michalinos Zembylas

13. Affective practices of learning at the museum: children's critical encounters with the past Dianne Mulcahy and Andrea Witcomb

14. White guilt and shame: students' emotional reactions to digital stories of race in a South African classroom Daniela Gachago, Vivienne Bozalek and Dick Ng'ambi

15. Settler-Indigenous relationships and the emotional regime of empathy in Australian history school textbooks in times of reconciliation Angelique Stastny

16. 'Head and heart' responses to treaty education in Aotearoa New Zealand: feeling the timeline of colonisation Ingrid Huygens

17. Raw emotion: the Living Memory module at three sites of practice Celmara Pocock, Marion Stell and Geraldine Mate

Index