Gilmore Crosby is the president of Crosby & Associates. He has expertise in Leadership, Learning, and Organization Development. He has over three decades of experience, including management positions in five organizations. He has deep experience in facilitating performance improvement through initiatives such as coaching and team development (from upper management to the floor), process improvement, assessment methodologies (organizational, team, and individual), conflict resolution, and other OD and change management solutions. Responsible for design, development, and delivery of innovative learning solutions, ranging from individual coaching to accredited leadership development programs.

Introduction - Why We Need a Better Approach. SECTION I BUILDING A FOUNDATION. Chapter 1 A Framework for DEI Education and Action. Chapter 2 Lewinian Social Science. Chapter 3 The Interpersonal Gap, Microaggressions, and Defensiveness. SECTION II RACISM AND OTHER "ISMS" ARE REAL. Chapter 4 Institutional and Individual "Isms" Are All Too Often Real. Chapter 5 Accuracy about History: Denial Is Poison. Chapter 6 Accuracy about Privilege & the Playing Field. Chapter 7 Any Prejudice Begets More Prejudice. Chapter 8 Social Justice Is Spiritual. SECTION III IT'S NOT ALWAYS ABOUT RACISM. Chapter 9 All Are Affected, All Must Be Invited. Chapter 10 Family Systems Theory, Self-Differentiation, & EQ. Chapter 11 Conflict Beliefs and Behaviors. Chapter 12 Power, Authority, and Leadership. SECTION IV LEADING DEI EDUCATION AND ACTION. Chapter 13 Leading DEI Education. Chapter 14 Leading DEI Action. Appendix A Action Research and Minority Relations. Appendix B Four Key Skills. Appendix C DEI Behavior Description Quiz. Appendix D T-Groups Adapted for the Workplace. Appendix E KRID. Bibliography. Index.