Philip Holder has been inspiring delegates across the globe for more than twenty-five years by assisting them in understanding and developing the so-called ‘soft aspects’ of Business, Management and Leadership. Following extensive research into the field of behavioural science, he developed one of the earliest, full-EQ based assessments of Emotional Intelligence called MindScapability; which was later adopted by more than twenty, leading, global organisations. Professionally, Phil has held senior-level roles as Director of Learning and Head of Leadership & Management with the largest UK training business. He has run independently owned: Recruitment, Training, Consulting and more recently, end to end Organisational Development companies, all of which have provided bespoke HR solutions and services to companies throughout the world.

Part 1: What is Emotional Intelligence?

1. Making Sense of Emotional Intelligence

2. Assessing Your EI Profile

Part 2: Your Emotional Intelligence Masterclass

3. Improving Your Self-Mastery

4. Enhancing Your overall Disposition

5. Increasing Your Self-Management

6. Strengthen Your Ability to Influence People

7. Boost Your Stakeholder Relationships

8. Upgrade Your People Development Capability

9. Enrich Your Empathy with Others

10. Deepen Your Credibility

11. Elevate Your Communication Skills

12. Boost Your Teams Dynamic

13. Refine Your Leadership Capability

14. Revitalise Your Approach to Change

15. Collaborate with Others More Effectively

16. Improve Your Innovation Skills