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Difficult Conversations
How to Discuss What Matters Most
Taschenbuch von Douglas Stone (u. a.)
Sprache: Englisch

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Beschreibung
"The 10th-anniversary edition of the New York Times business bestseller-now updated with 'Answers to Ten Questions People Ask' We attempt or avoid difficult conversations every day-whether dealing with an underperforming employee, disagreeing with a spouse, or negotiating with a client. From the Harvard Negotiation Project, the organization that brought you Getting to Yes, Difficult Conversations provides a step-by-step approach to having those tough conversations with less stress and more success. You'll learn how to: ] Decipher the underlying structure of every difficult conversation ] Start a conversation without defensiveness ] Listen for the meaning of what is not said ] Stay balanced in the face of attacks and accusations ] Move from emotion to productive problem solving"--
"The 10th-anniversary edition of the New York Times business bestseller-now updated with 'Answers to Ten Questions People Ask' We attempt or avoid difficult conversations every day-whether dealing with an underperforming employee, disagreeing with a spouse, or negotiating with a client. From the Harvard Negotiation Project, the organization that brought you Getting to Yes, Difficult Conversations provides a step-by-step approach to having those tough conversations with less stress and more success. You'll learn how to: ] Decipher the underlying structure of every difficult conversation ] Start a conversation without defensiveness ] Listen for the meaning of what is not said ] Stay balanced in the face of attacks and accusations ] Move from emotion to productive problem solving"--
Über den Autor
Douglas Stone, Bruce Patton, and Sheila Heen; Foreword by Roger Fisher
Details
Genre: Importe
Medium: Taschenbuch
Inhalt: 374 S.
ISBN-13: 9780143137597
ISBN-10: 014313759X
Sprache: Englisch
Einband: Kartoniert / Broschiert
Autor: Stone, Douglas
Patton, Bruce
Heen, Sheila
Auflage: Revised edition
Hersteller: Transworld
Verantwortliche Person für die EU: Petersen Buchimport GmbH, Vertrieb, Weidestraße 122 a, D-22083 Hamburg, gpsr@petersen-buchimport.com
Maße: 189 x 130 x 24 mm
Von/Mit: Douglas Stone (u. a.)
Erscheinungsdatum: 22.08.2023
Gewicht: 0,274 kg
Artikel-ID: 127161170
Über den Autor
Douglas Stone, Bruce Patton, and Sheila Heen; Foreword by Roger Fisher
Details
Genre: Importe
Medium: Taschenbuch
Inhalt: 374 S.
ISBN-13: 9780143137597
ISBN-10: 014313759X
Sprache: Englisch
Einband: Kartoniert / Broschiert
Autor: Stone, Douglas
Patton, Bruce
Heen, Sheila
Auflage: Revised edition
Hersteller: Transworld
Verantwortliche Person für die EU: Petersen Buchimport GmbH, Vertrieb, Weidestraße 122 a, D-22083 Hamburg, gpsr@petersen-buchimport.com
Maße: 189 x 130 x 24 mm
Von/Mit: Douglas Stone (u. a.)
Erscheinungsdatum: 22.08.2023
Gewicht: 0,274 kg
Artikel-ID: 127161170
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