Zum Hauptinhalt springen
Dekorationsartikel gehören nicht zum Leistungsumfang.
Decision Making For Dummies
Taschenbuch von Dawna Jones
Sprache: Englisch

27,60 €*

inkl. MwSt.

Versandkostenfrei per Post / DHL

Lieferzeit 1-2 Wochen

Kategorien:
Beschreibung
Discover the best approaches for making business decisions

Today's business leaders have to face the facts--you can't separate leadership from decision making. The importance of making decisions, no matter how big or small, cannot be overstated. Decision Making For Dummies is a candid resource that helps leaders understand the impact of their choices, not only on business, but also on their credibility and reputation. Designed for managers, business owners, and anyone else who makes tough decisions on a daily basis, this guide helps you figure out if the decisions you're making are the right ones.

In addition to helping you explore how to evaluate your choices, Decision Making For Dummies covers ways to receive support for decision making, delves into various decision-making styles, reviews the importance of sifting through data and information, and includes information on ways to engage others and make decisions collectively. Being in charge can be challenging, but with this guide, you don't have to go it alone.
* Discusses the effects of decision making and outlines the considerations that must be made to gain trust and confidence
* Demonstrates ways to communicate particularly sensitive decisions, and offers approaches for making bold decisions that challenge the status quo
* Delves into the risks and benefits of certain decisions, and shows readers the best ways to evaluate choices
* Outlines smart strategies for engaging others and drawing them into the decision-making process

Crucial decisions need to be made every day in the business world, so there's no time to waste. Make Decision Making For Dummies your primary resource for learning to choose your actions wisely and confidently.
Discover the best approaches for making business decisions

Today's business leaders have to face the facts--you can't separate leadership from decision making. The importance of making decisions, no matter how big or small, cannot be overstated. Decision Making For Dummies is a candid resource that helps leaders understand the impact of their choices, not only on business, but also on their credibility and reputation. Designed for managers, business owners, and anyone else who makes tough decisions on a daily basis, this guide helps you figure out if the decisions you're making are the right ones.

In addition to helping you explore how to evaluate your choices, Decision Making For Dummies covers ways to receive support for decision making, delves into various decision-making styles, reviews the importance of sifting through data and information, and includes information on ways to engage others and make decisions collectively. Being in charge can be challenging, but with this guide, you don't have to go it alone.
* Discusses the effects of decision making and outlines the considerations that must be made to gain trust and confidence
* Demonstrates ways to communicate particularly sensitive decisions, and offers approaches for making bold decisions that challenge the status quo
* Delves into the risks and benefits of certain decisions, and shows readers the best ways to evaluate choices
* Outlines smart strategies for engaging others and drawing them into the decision-making process

Crucial decisions need to be made every day in the business world, so there's no time to waste. Make Decision Making For Dummies your primary resource for learning to choose your actions wisely and confidently.
Über den Autor

Dawna Jones generates imaginative insights and applies 25 years experience in helping businesses and organizations make bold decisions. She co-designs the future of organizations, transforming them from "business-as-usual" to inclusive cultures of prosperity.

Inhaltsverzeichnis

Introduction 1

About This Book 1

Foolish Assumptions 2

Icons Used in This Book 3

Beyond the Book 4

Where to Go from Here 4

Part I: Getting Started with Decision-Making 5

Chapter 1: Big-Picture Pressures on Decision-Makers 7

Making Decisions in an Ever-Changing World 7

The ground shifting beneath your feet 8

Assessing what these changes mean to you 11

Embracing Uncertainty and Unpredictability 12

Increase integrity and truth-telling 13

Notice what is happening on the innovative edges 13

Don't limit planning to an annual task 14

Make your decision-making process values-based 14

Cultivate learning and curiosity 14

Invest in your personal and professional growth 15

Raising the Integrity and Ethics of Business Decisions 15

Overcoming factors that lead to unethical decisions 16

Designing a healthy decision-making environment 17

Chapter 2: The Key Ingredients for Effective Decisions 19

Distinguishing the Different Kinds of Decisions 19

Strategic decisions 20

Tactical decisions 21

Operational and frontline decisions 21

Identifying the Different Decision-Making Styles 21

Recognizing the Workplace Environment and Culture as a Force 23

Mapping your company on the innovation curve 23

Accounting for company organizational structures 25

Assessing the health of the workplace 30

Developing the Decision-Maker: To Grow or Not? 30

Knowing thyself 31

Avoiding temptations that obstruct sound decisions 31

Chapter 3: Company Culture and Decision-Making 33

Recognizing the Importance of Company Culture 34

Paying attention to invisible forces 34

Assessing your company's mindset 36

Spotting addictions in company culture 37

Creating High Performance Workplaces for Decision-Making 38

Paying attention to long- and short-term focus 38

Using smart design to speed up decision-making 39

Paying attention to working relationships 42

Assessing Risk and Its Impact on Decision-Making 43

Understanding how humans perceive risk 43

Working with risk in a complex world 46

Part II: Knowing and Growing Yourself as a Decision-Maker 49

Chapter 4: Growing Your Business by Growing Yourself 51

Connecting Personal Growth to Effective Decision-Making 51

Exploring vulnerability as a leadership quality 53

Having compassion for the ego 54

Tapping into emotions for effective decision-making 55

Recognizing How Beliefs Influence Decision-Making 57

Examining your beliefs: Do they limit your options? 57

Understanding how you perceive insight, intuition, and vision 60

Acknowledging hidden bias or prejudice 60

Gauging Personal Comfort with Conflict and Ambiguity 62

Using conflict to your advantage 62

Understanding classic responses to conflict 64

Chapter 5: Raising Self- and Organizational Awareness for Better Decisions 67

Understanding How You Make Decisions 68

Instinctual decision-making 68

Subconscious decision-making 68

Belief-based decision-making 69

Values-based decision-making 70

Values-driven decision-making 70

Comprehending the Value of a Deeper Intelligence 71

The link between your heart and your head in decision-making 71

Putting this knowledge to work 72

Reducing Stress to Make Better Decisions 73

Manager, manage thyself 74

Managing the manager 75

Practical ways to reduce stress in working relationships 76

Chapter 6: Learning from Mistakes and Unintended Consequences 79

Engaging in Reflective Learning 79

Identifying blind spots in the decision-making process 80

Learning from decision errors and disasters 80

Turning Hindsight into Foresight 81

Monitoring implementation and assessing risk 81

Foreseeing inadvertent effects of a decision 83

Listening to feedback from key suppliers and customers 84

Implementing other's ideas wisely 85

Stopping to see the big picture 86

Overcoming persistent problems with procurement 88

Building Character and Credibility through Mistakes and Failure 91

Accepting personal responsibility 91

Separating good judgment from judging others 91

Communicating authentically 92

Reinventing your self-identity 93

Part III: Jumping In: The How-to of Decision-Making 95

Chapter 7: Understanding Intuitive Decision-Making 97

Getting the Lowdown on Intuition 98

Defining intuition 98

Unraveling myth from fact 98

Knowing how intuition differs from impulse and fear 100

Understanding the benefits of intuitive decision-making in business 102

Understanding How Intuition Works 103

Processing incoming data 103

Forming patterns from cues 104

Building Up Your Intuitive Powers 105

Identifying your intuitive strengths - the mechanics 105

Improving your intuitive intelligence 108

Uncovering procedures that interfere with intuition 110

Removing the risk of overwhelm 110

Balancing the Rational with the Intuitive 111

Chapter 8: Laying the Groundwork for All Decisions 115

Reviewing the Essentials for Sound Decisions 115

Identifying purpose 116

Seeing ahead: Clarifying the endpoint 118

Determining timing: Why now? 120

Assessing commitment: Your own and your colleagues 124

Calculating the risk and impact of doing nothing 126

Deciding Who Decides 128

Factoring in management style and working environment 128

The buck stops where? Authority and responsibility 129

Investigating Decision-Making Models 130

Relaying top-down decisions: The command-and-control style 131

Using consensus 132

Building a Team for Participatory Decision-Making 134

Chapter 9: The Nitty-Gritty: Walking through the Decision-Making Process 135

Clarifying the Purpose of the Decision 135

Identifying the reason for the decision 136

Taking a tactical or strategic approach 136

Taking the Blinders Off: Eliciting All Relevant Info 137

Doing your research 137

Gaining some distance to stay objective 138

Paying attention to different perspectives 139

Separating fact from speculation 140

Including feelings as information 140

Knowing when you have enough 141

Sifting and Sorting Data: Analysis 142

Conducting your analysis 142

Critically evaluating your data 143

Making assumptions intentionally . . . or not 144

Establishing and weighing criteria 145

Avoiding analysis paralysis 148

Generating Options 150

Avoiding the one-option only trap 150

Broadening the option pool by tapping into others' creativity 150

Vetting your top options 152

Assessing Immediate and Future Risk 153

Identifying risks 153

Considering people's response to risk 154

Mapping the Consequences: Knowing Who Is Affected and How 156

Making the Decision 156

Communicating the Decision Effectively 157

Implementing the Decision 158

Putting together your action plan 159

Deciding what is important: Metrics 160

Setting priorities 162

Learning from the implementation process 162

Decision-Making on Auto-Pilot: Intuition in Action 164

Grasping intuitive decision-making 164

Taking a closer look at intuition in different situations 165

Chapter 10: Tackling Various Types of Business Decisions 167

Visionary Decisions: Getting a Grip on Direction and Focus 167

Strategic Decisions: Moving from Here to There 168

Making high-level strategic decisions 169

Applying strategic thinking to lower-level goals 170

Adjusting your strategy as necessary 172

Operational Decisions: Seeking Out Efficiencies 172

Going to frontline employees for ideas 172

Making operational decisions: Things to think about 174

Financial Decisions: Raising and Protecting Your Cash Cow 175

Securing financing 175

Sustaining cash flow 176

Avoiding the five most common financial errors 176

Problem-Solving Decisions: Getting to the Root of Issues 177

Uncovering and addressing the root cause 177

Tackling problems creatively 179

Making Partnership and Joint Venture Decisions 180

Determining whether to pursue a joint venture or partnership 180

Chapter 11: Exploring the Decision-Making Tool Kit 183

Adopting an Approach That Gets Engagement and Results 183

Differentiating between authority and power 184

Powering up a more engaged workforce 185

Engaging in Formal Decision-Making Methods 186

Using negotiation to make mutually acceptable decisions 186

Seeking consensus 187

Using Participatory Decision-Making Tools 189

The Gradients of Agreement tool 190

Dot voting to gauge opinion and progress 193

Visualizing consequences, relationships, and ideas: Mind mapping 196

Chapter 12: Strengthening Relationships with Employees and Customers 199

Improving Well-Being at Work 200

From happy employees to loyal customers: Creating a ripple effect 200

R.J. Allen Construction, an example 201

Recognizing the Consumer as a Change Agent 203

Keeping an eye out for trends 203

Chatting up consumers 204

Reconnecting Business to Customer Service 204

Bridging the gap to connect to your customers 205

Getting inside...

Details
Erscheinungsjahr: 2014
Fachbereich: Management
Genre: Importe, Wirtschaft
Rubrik: Recht & Wirtschaft
Medium: Taschenbuch
Inhalt: 384 S.
ISBN-13: 9781118833667
ISBN-10: 111883366X
Sprache: Englisch
Einband: Kartoniert / Broschiert
Autor: Jones, Dawna
Hersteller: Wiley
John Wiley & Sons
Verantwortliche Person für die EU: Wiley-VCH GmbH, Boschstr. 12, D-69469 Weinheim, amartine@wiley-vch.de
Maße: 235 x 191 x 21 mm
Von/Mit: Dawna Jones
Erscheinungsdatum: 06.10.2014
Gewicht: 0,719 kg
Artikel-ID: 105681731
Über den Autor

Dawna Jones generates imaginative insights and applies 25 years experience in helping businesses and organizations make bold decisions. She co-designs the future of organizations, transforming them from "business-as-usual" to inclusive cultures of prosperity.

Inhaltsverzeichnis

Introduction 1

About This Book 1

Foolish Assumptions 2

Icons Used in This Book 3

Beyond the Book 4

Where to Go from Here 4

Part I: Getting Started with Decision-Making 5

Chapter 1: Big-Picture Pressures on Decision-Makers 7

Making Decisions in an Ever-Changing World 7

The ground shifting beneath your feet 8

Assessing what these changes mean to you 11

Embracing Uncertainty and Unpredictability 12

Increase integrity and truth-telling 13

Notice what is happening on the innovative edges 13

Don't limit planning to an annual task 14

Make your decision-making process values-based 14

Cultivate learning and curiosity 14

Invest in your personal and professional growth 15

Raising the Integrity and Ethics of Business Decisions 15

Overcoming factors that lead to unethical decisions 16

Designing a healthy decision-making environment 17

Chapter 2: The Key Ingredients for Effective Decisions 19

Distinguishing the Different Kinds of Decisions 19

Strategic decisions 20

Tactical decisions 21

Operational and frontline decisions 21

Identifying the Different Decision-Making Styles 21

Recognizing the Workplace Environment and Culture as a Force 23

Mapping your company on the innovation curve 23

Accounting for company organizational structures 25

Assessing the health of the workplace 30

Developing the Decision-Maker: To Grow or Not? 30

Knowing thyself 31

Avoiding temptations that obstruct sound decisions 31

Chapter 3: Company Culture and Decision-Making 33

Recognizing the Importance of Company Culture 34

Paying attention to invisible forces 34

Assessing your company's mindset 36

Spotting addictions in company culture 37

Creating High Performance Workplaces for Decision-Making 38

Paying attention to long- and short-term focus 38

Using smart design to speed up decision-making 39

Paying attention to working relationships 42

Assessing Risk and Its Impact on Decision-Making 43

Understanding how humans perceive risk 43

Working with risk in a complex world 46

Part II: Knowing and Growing Yourself as a Decision-Maker 49

Chapter 4: Growing Your Business by Growing Yourself 51

Connecting Personal Growth to Effective Decision-Making 51

Exploring vulnerability as a leadership quality 53

Having compassion for the ego 54

Tapping into emotions for effective decision-making 55

Recognizing How Beliefs Influence Decision-Making 57

Examining your beliefs: Do they limit your options? 57

Understanding how you perceive insight, intuition, and vision 60

Acknowledging hidden bias or prejudice 60

Gauging Personal Comfort with Conflict and Ambiguity 62

Using conflict to your advantage 62

Understanding classic responses to conflict 64

Chapter 5: Raising Self- and Organizational Awareness for Better Decisions 67

Understanding How You Make Decisions 68

Instinctual decision-making 68

Subconscious decision-making 68

Belief-based decision-making 69

Values-based decision-making 70

Values-driven decision-making 70

Comprehending the Value of a Deeper Intelligence 71

The link between your heart and your head in decision-making 71

Putting this knowledge to work 72

Reducing Stress to Make Better Decisions 73

Manager, manage thyself 74

Managing the manager 75

Practical ways to reduce stress in working relationships 76

Chapter 6: Learning from Mistakes and Unintended Consequences 79

Engaging in Reflective Learning 79

Identifying blind spots in the decision-making process 80

Learning from decision errors and disasters 80

Turning Hindsight into Foresight 81

Monitoring implementation and assessing risk 81

Foreseeing inadvertent effects of a decision 83

Listening to feedback from key suppliers and customers 84

Implementing other's ideas wisely 85

Stopping to see the big picture 86

Overcoming persistent problems with procurement 88

Building Character and Credibility through Mistakes and Failure 91

Accepting personal responsibility 91

Separating good judgment from judging others 91

Communicating authentically 92

Reinventing your self-identity 93

Part III: Jumping In: The How-to of Decision-Making 95

Chapter 7: Understanding Intuitive Decision-Making 97

Getting the Lowdown on Intuition 98

Defining intuition 98

Unraveling myth from fact 98

Knowing how intuition differs from impulse and fear 100

Understanding the benefits of intuitive decision-making in business 102

Understanding How Intuition Works 103

Processing incoming data 103

Forming patterns from cues 104

Building Up Your Intuitive Powers 105

Identifying your intuitive strengths - the mechanics 105

Improving your intuitive intelligence 108

Uncovering procedures that interfere with intuition 110

Removing the risk of overwhelm 110

Balancing the Rational with the Intuitive 111

Chapter 8: Laying the Groundwork for All Decisions 115

Reviewing the Essentials for Sound Decisions 115

Identifying purpose 116

Seeing ahead: Clarifying the endpoint 118

Determining timing: Why now? 120

Assessing commitment: Your own and your colleagues 124

Calculating the risk and impact of doing nothing 126

Deciding Who Decides 128

Factoring in management style and working environment 128

The buck stops where? Authority and responsibility 129

Investigating Decision-Making Models 130

Relaying top-down decisions: The command-and-control style 131

Using consensus 132

Building a Team for Participatory Decision-Making 134

Chapter 9: The Nitty-Gritty: Walking through the Decision-Making Process 135

Clarifying the Purpose of the Decision 135

Identifying the reason for the decision 136

Taking a tactical or strategic approach 136

Taking the Blinders Off: Eliciting All Relevant Info 137

Doing your research 137

Gaining some distance to stay objective 138

Paying attention to different perspectives 139

Separating fact from speculation 140

Including feelings as information 140

Knowing when you have enough 141

Sifting and Sorting Data: Analysis 142

Conducting your analysis 142

Critically evaluating your data 143

Making assumptions intentionally . . . or not 144

Establishing and weighing criteria 145

Avoiding analysis paralysis 148

Generating Options 150

Avoiding the one-option only trap 150

Broadening the option pool by tapping into others' creativity 150

Vetting your top options 152

Assessing Immediate and Future Risk 153

Identifying risks 153

Considering people's response to risk 154

Mapping the Consequences: Knowing Who Is Affected and How 156

Making the Decision 156

Communicating the Decision Effectively 157

Implementing the Decision 158

Putting together your action plan 159

Deciding what is important: Metrics 160

Setting priorities 162

Learning from the implementation process 162

Decision-Making on Auto-Pilot: Intuition in Action 164

Grasping intuitive decision-making 164

Taking a closer look at intuition in different situations 165

Chapter 10: Tackling Various Types of Business Decisions 167

Visionary Decisions: Getting a Grip on Direction and Focus 167

Strategic Decisions: Moving from Here to There 168

Making high-level strategic decisions 169

Applying strategic thinking to lower-level goals 170

Adjusting your strategy as necessary 172

Operational Decisions: Seeking Out Efficiencies 172

Going to frontline employees for ideas 172

Making operational decisions: Things to think about 174

Financial Decisions: Raising and Protecting Your Cash Cow 175

Securing financing 175

Sustaining cash flow 176

Avoiding the five most common financial errors 176

Problem-Solving Decisions: Getting to the Root of Issues 177

Uncovering and addressing the root cause 177

Tackling problems creatively 179

Making Partnership and Joint Venture Decisions 180

Determining whether to pursue a joint venture or partnership 180

Chapter 11: Exploring the Decision-Making Tool Kit 183

Adopting an Approach That Gets Engagement and Results 183

Differentiating between authority and power 184

Powering up a more engaged workforce 185

Engaging in Formal Decision-Making Methods 186

Using negotiation to make mutually acceptable decisions 186

Seeking consensus 187

Using Participatory Decision-Making Tools 189

The Gradients of Agreement tool 190

Dot voting to gauge opinion and progress 193

Visualizing consequences, relationships, and ideas: Mind mapping 196

Chapter 12: Strengthening Relationships with Employees and Customers 199

Improving Well-Being at Work 200

From happy employees to loyal customers: Creating a ripple effect 200

R.J. Allen Construction, an example 201

Recognizing the Consumer as a Change Agent 203

Keeping an eye out for trends 203

Chatting up consumers 204

Reconnecting Business to Customer Service 204

Bridging the gap to connect to your customers 205

Getting inside...

Details
Erscheinungsjahr: 2014
Fachbereich: Management
Genre: Importe, Wirtschaft
Rubrik: Recht & Wirtschaft
Medium: Taschenbuch
Inhalt: 384 S.
ISBN-13: 9781118833667
ISBN-10: 111883366X
Sprache: Englisch
Einband: Kartoniert / Broschiert
Autor: Jones, Dawna
Hersteller: Wiley
John Wiley & Sons
Verantwortliche Person für die EU: Wiley-VCH GmbH, Boschstr. 12, D-69469 Weinheim, amartine@wiley-vch.de
Maße: 235 x 191 x 21 mm
Von/Mit: Dawna Jones
Erscheinungsdatum: 06.10.2014
Gewicht: 0,719 kg
Artikel-ID: 105681731
Sicherheitshinweis