Jon S. Bailey, PhD, BCBA-D, Emeritus Professor of Psychology at Florida State University for over 50-years, teaches ethics and professional issues graduate courses. Dr. Bailey was a founding Director of the Behavior Analyst Certification Board® and is past president of the Florida Association for Behavior Analysis.

Mary R. Burch, PhD, BCBA-D, is a Board Certified Behavior Analyst®. Dr. Burch has more than thirty years of experience in developmental disabilities. She has been a Behavior Specialist, QMRP, unit Director, and Consulting Behavior Analyst in developmental disabilities, mental health, and preschool settings.

UNIT 1 Essential Professional Skills 1. Business & Professional Etiquette 2. Interpersonal Communications 3. Ethics 4. Total Competence in ABA & Your Specialty 5. "Think Function" UNIT 2 The Basic Behavioral Repertoire 6. Supervision 7. Leadership 8. Assertiveness 9. Cultural Responsiveness 10. Client Advocate UNIT 3 Applying Your Behavioral Knowledge 11. Managing Difficult People 12. Using Shaping Effectively 13. Diversity, Equity, and Inclusion 14. Performance Management 15. School-based Behavior Analysis UNIT 4 Vital Work Habits 16. Time Management the Behavioral Way 17. Become a Trusted Professional 18. Networking 19. Learn to Deal with Stress: The Behavioral Approach 20. Public Speaking UNIT 5 Advanced Skills 21. Creative Problem Solving 22. Insurance and Billing 23. Critical Thinking 24. Design Thinking 25. Aggressive Curiosity